Rittenhouse Smiles is sharing a COVID-19 Update.

2 months ago

Covid-19 & Office Expansion Update

Dear Friends of Rittenhouse Smiles,

Once again I wanted to reach out to you regarding updates and some exciting news. First and foremost, I wanted to thank all of you for your feedback from my last letter. Many of you expressed to me directly that you appreciated my upfront and honest approach about what we manage daily behind the scenes. One of those topics was our COVID-19 prevention protocols which I’d like to extend much appreciation for adhering to and respecting them. We continue to embrace safety without complaints and work relentlessly to maintain a schedule that keeps patients distanced.

Onto new updates....
We have done our research, office space was measured and last month we added an air purifier to the office. You will see a QR code & signage displayed throughout the office for further reading if you wish. A photo is attached here also for our air purifier, ActivePure.

Additionally, last week we were informed via my membership with the ADA (American Dental Association) that the DOH (Dept of Health) has officially recognized Dentistry as Essential Healthcare. Thus, no one can shut our office down again due to the pandemic and your worries can be set aside. Routine treatment & emergencies will continue uninterrupted.

Onto exciting new beginnings...
During the past 2 years, we were steadily adapting to the growth of the practice. We hired Dr. Zangaladze (aka Dr. Z) in August 2019 and received a welcoming response from the patients that met her. Our lab ceramists/technicians who review her work digitally with me via our 3D scanner were also overly complimentary about her detailed work.

I have a strong passion not only for delivering great quality artistic dentistry, but also to spend ample time explaining what and why any treatment is needed. Open discussion that is not rushed and verbally explained and visually understood if so important to me. Dr. Z was already well versed in this belief too.

Lastly, after several months of planning & designing, our office expansion began two weeks ago. Please know that we will remain as a small patient-focused boutique style practice. My vision for expanding was to simply allow myself and my associate to work simultaneously with the addition of another operatory and coincidently to create more space in lieu of the pandemic. Currently, only one of us (doctors) can work each day. Once the expansion is complete I will be able to see more patients and accommodate the need yet maintain the distancing between patients appointments. My team will also benefit with a new lounge too.

In closing, none of this is possible without you, our patients. I thoroughly enjoy being a dentist but that is only possible by having your trust. I don’t take that lightly and promise to always maintain an open level of communication whether clinically or behind the scenes. If you have any questions regarding anything I mentioned, please don’t hesitate to reach out to me or anyone on our team.

Kindest regards,
Dr. Andrea Cronin ... See MoreSee Less

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