22:05 24 Aug 19
My front tooth painfully sheared off while dining. I immediately began searching online for help. I found Dr. Cronin’s site, and I loved the practice philosophy that Rittenhouse Smiles espoused. Though the office was soon closing for the evening, Dr. Cronin generously offered to wait so that I could come in and be assessed. From the moment I entered and was greeted by Dr. Cronin’s colleagues Janann and Shaunice, I knew I had chosen the right practice. Everyone was so kind, gentle, gracious, efficient and professional. Everything was done to make me feel comfortable and relaxed. Dr. Cronin assessed the situation and advised me of my options. I chose a veneer. Dr. Cronin took several images of my surrounding teeth and enclosed a piece of my broken tooth for color matching at the lab. She then applied a temporary of veneer, so I could go about my life looking normal until my veneer was fashioned. Dr. Cronin‘s assistant then provided me with some temporary cement and explained instructions as to what I should do in the event that the temporary fell off, which it never did.A few days later, my daughter found that she needed to have an inflamed wisdom tooth extracted. Unfortunately, she was soon returning back to university and time was in short supply. Every dentist office that I called could not see her for at least two weeks. On the off chance that she might have a recommendation, I texted Dr. Cronin. She immediately replied with the name of a dentist. I called the recommended provider for an appointment, and when I told them that I’ve been referred by Dr. Cronin, they immediately found space for my daughter. My daughter had an appointment two days later and the extraction was done just three days later by Dr. Khanna who is an excellent practitioner at Jefferson should you ever need dental surgery.Back to my situation. I returned in for the fitting of the new tooth. Dr. Cronin was not happy with the color and curvature of the veneer. She took more pictures of my mouth and called my prior dentist to determine what lab he had used and what color he used. She apologized, but told me that she wanted the tooth to be better than very good and as close to perfect as possible. I had experienced no trouble from the temporary, and I wanted to tooth to look as organic as possible, so I was more than willing to wait a bit longer to have things perfected.When I returned for the next visit, the tooth was flawless and identical to my neighboring teeth in every aspect. It was as if my tooth had never been broken. The veneer fit was perfect as well, and it felt utterly organic immediately. In short, my small nightmare was handled with skill, grace and, ease by Dr. Cronin and her colleagues.Having had such a happy experience, I asked if I could schedule a cleaning. Shalu the amazing office manager arranged an appointment. Jill the hygienist took such good care of me and gave me the most thorough yet gentle cleaning I have ever experienced. She is the first dental hygienist ever to explain to me that we need to floss behind our last tooth as well. At the end of my cleaning I was given the most beautiful TSA approved pouch containing toothpaste, toothbrush, mouthwash and floss to take home.Dr. Cronin and her colleagues all possesses impeccable talent, grace, kindness, empathy, and charm. I could not at have asked for a better dental experience, and I am so grateful to know these astute professionals who truly care about taking good care of patients and making sure that the best outcome is always achieved are caring for my teeth. Another bonus, if you visit on Thursday or Friday you can meet Wilson who is the gentlest and most angelic support pup!Dr. Cronin and her colleagues are truly top-notch. If you desire unparalleled service From truly kindhearted people, become a patient at Rittenhouse Smiles! I am now forever a patient!